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If you purchased your business insurance online, you probably didn’t have a single one-on-one encounter with an insurance professional. A cute, animated mascot or a sassy spokesperson may have encouraged you to visit the website, but that was that.
You may have initiated the online application process because it was convenient and that’s what you needed at the time. You most likely answered the basic questions, provided critical business data and information, affixed your digital signature, and pressed “submit” without any assistance at all. After that, it was a matter of waiting for an email with a policy number or additional instructions.
Easy, right?
Well, you may not have gotten the most fitting insurance for your business that way.
Technology has made it possible to get insurance without ever communicating with a real human. It offers a no-frills approach that is easy and convenient, but that doesn’t necessarily make it the best option for you.
Online companies may put you in control of the process, but you might not realize you are missing out on the benefits of working with a business insurance agency.
Many insurance websites offer one-policy-fits-all/one-company-fits-all commercial insurance coverage, but you don’t have to accept it. One of the biggest benefits you receive from working with a business insurance agency is your right to make choices.
You have choices, but a business insurance agency doesn’t simply abandon you while you make important insurance decisions. Insurance agencies work with you throughout the underwriting process; they provide important information you need and they educate you on key insurance and business issues.
Independent business insurance agencies are not tethered to a single insurance company. They work for you. To give you a choice of policies and coverages, they establish working relationships with multiple insurance companies.
An agency acts on your behalf to protect your interests and get the best commercial policy for your circumstances.
A business insurance agency gives you access to knowledgeable insurance professionals who guide you through the application and underwriting process. When you file a claim, they answer your questions and advise you of your rights and responsibilities as a policyholder.
Agency professionals understand that your questions should never be farmed out to an offshore call center. And if you’re used to the impersonal experience offered by many insurance websites, you might be surprised to find that your dedicated insurance professional knows you by name.
Business insurance agencies handle only business clients. They spend years learning the nuances of commercial insurance policy provisions and make their expertise available to you. They understand the property and liability exposures companies face and the insurance coverages they need to properly insure those exposures.
Business insurance agencies put their experience to work for you as they search to find the insurance company that’s most compatible with your business needs.
An insurance agency is a business. The staff has first-hand business experience that gives them a working knowledge of commercial clients and their insurance needs. As business owners, they understand that retaining a client requires effort above and beyond issuing the proper insurance policy. They understand that keeping your business requires dedication, knowledge, attention to detail, and excellent customer service.
When you choose a commercial insurance policy, you make important decisions that affect your company’s financial security. You should have some control over the process, but you also need an insurance expert to advise you along the way.
So what are you waiting for?
We believe in supporting our clients through every step of the insurance process. From choosing the right coverage to filing a claim, we are here to offer guidance and support. Request a free quote today and get coverage that meets your unique needs.